Orders scattered everywhere
Orders arrive from WhatsApp, ads, storefronts and spreadsheets. The team loses time pulling them together.
Built for COD businesses
Every order.One clear view.
Orders, confirmation, inventory and delivery together in one workspace, built around COD workflows in Algeria and MENA.
One workspace for the work behind every order
- Orders
- Confirmation
- Inventory
- Delivery
- Finance
More orders shouldn’t mean more tabs.
Growing COD teams often stitch together tools that never talk. Orbix gives the whole operation one shared place to work.
Confirmation takes too many calls
Agents repeat the same checks, while fake orders and wrong numbers slip through the gaps.
Revenue hides the real margin
Returns, delivery fees and ad spend change the picture after an order is placed.
Teams work from different tools
Sales, confirmation, warehouse and delivery need the same order information to stay in sync.
One order. A clear path to delivery.
See each handoff, from the first customer confirmation to the final delivery update.
Bring orders from your sales channels into one queue, ready for the team to review.
Give confirmation agents the customer record, order details and a clear next step.
Reserve stock and move confirmed orders into the fulfillment workflow without double entry.
Follow courier updates, returns and delivered revenue in the same order history.
The tools behind a well-run COD operation.
Start with the essentials, then connect more of the business as your team grows.
Stock moves with the order.
Order management
Track COD orders from creation to delivery, with status history, assignments and customer calls.
Analytics
Review delivered revenue, confirmation rates, returns and profit in one place.
Team management
Assign roles and permissions so each person can focus on the work they own.
Inventory
See on-hand, reserved and incoming stock across your warehouses.
Customer records
Keep order history, call notes, tags and duplicate checks with each customer.
Automations
Trigger notifications, assignments and stock alerts when work changes.
Integrations
Connect storefronts, delivery providers, payments and messaging tools.
Reports
Build and export reports for sales, inventory, finance and operations.
Automate the handoffs that slow the team down.
Set the workflow once. Orbix can notify the right people and keep order information current as work moves.
When
A new order arrives
Then
Add it to the confirmation queue
When
An item reaches low stock
Then
Alert the inventory team
When
A delivery status changes
Then
Update the order history
Know what happens after checkout.
A COD order is only the start. Follow it through confirmation, delivery, returns and the numbers that matter.
- Delivered revenue
- Separate completed deliveries from orders that are still in progress.
- Confirmation rate
- See how many orders make it through customer confirmation.
- Returns by wilaya
- Spot where delivery outcomes change across your coverage area.
- Net profit
- Review revenue alongside delivery fees, returns and operating costs.
Keep the tools your team already uses.
Connect storefronts, messaging, delivery and reporting workflows around one shared order record.
Shopify
Sales channel
WooCommerce
Sales channel
WhatsApp
Messaging
Google Sheets
Productivity
Payments
Finance
Delivery providers
Logistics
API
Developer tools
Webhooks
Developer tools
Business data deserves careful handling.
Keep access, ownership and activity visible across the teams that use Orbix every day.
Secure infrastructure
Encrypted connections and secure data handling practices protect everyday work.
Role-based access
Give each person access to the modules and data their role requires.
Data isolation
Tenant data stays separated at the application and database layers.
Backups
Automated backups help protect business records from accidental loss.
Activity history
Review who changed a record, when it changed and why.
Session control
Manage active sessions and deactivate accounts when team access changes.
A short setup. A clearer working day.
Start with your current operation and build from there.
Connect
Bring your operation in
Import products and customers, connect sales channels or start with a clean workspace.
Configure
Set up the way your team works
Add roles, warehouses, delivery partners and the workflows your team needs.
Run
Manage the day from one place
Keep orders, inventory, delivery and team activity connected as work moves.
A plan for the way your team works.
Plans scale with users, order volume and the features your operation needs.
Starter
For small COD teams getting started with Orbix.
- Up to 3 users
- Order management
- Customer CRM
- Basic analytics
- Email support
Growth
For growing COD businesses that need more power and automation.
- Up to 15 users
- Inventory and warehouses
- Advanced analytics
- Automation workflows
- Integrations
- Priority support
Business
For larger teams with custom workflows and advanced needs.
- Unlimited users
- All modules included
- Dedicated onboarding
- Custom integrations
- SLA and account manager
Need a custom setup? Read the pricing FAQ.
Questions, answered.
A few useful details about getting started with Orbix.
What is Orbix?
Orbix is an operations platform for Cash-on-Delivery e-commerce businesses. It brings order management, confirmation, inventory, courier dispatch, finance, team management and analytics into one system.
Who is Orbix for?
Orbix is built for e-commerce merchants and teams running COD businesses in Algeria and the MENA region. It helps growing stores replace spreadsheets and disconnected tools with one platform.
How quickly can I get started?
You can import products and customers, connect sales channels and start processing orders from your workspace.
Can I integrate my existing tools?
Orbix supports storefronts such as Shopify and WooCommerce, messaging tools such as WhatsApp, delivery providers and payment systems. APIs and webhooks are available for custom connections.
Can I manage multiple users?
Yes. Role-based permissions let you invite team members and control what each person can see and do.
Is Orbix available on mobile?
Orbix provides mobile workflows for delivery agents, call-center agents and warehouse staff.
How does pricing work?
Plans are based on users, orders and features. Business plans can be customized for larger teams.
How is my data protected?
Orbix uses tenant isolation, encrypted connections, role-based access, backups and activity history to protect business data.
Built around COD
Bring the work behind every order into one view.
Keep orders, people, inventory and delivery moving together with Orbix.